Terms of Service
The agreement that governs your use of InsureCore.
Contents
These Terms of Service (“Terms”) are a legal agreement between you and InsureCore LLC (“InsureCore,” “we,” “us,” or “our”) and govern your access to and use of the insurecore.ai website and the InsureCore platform and related services (collectively, the “Services”). Please read them carefully.
1. Acceptance of terms
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization, and “you” refers to that organization. If you do not agree, do not use the Services.
2. The Services
InsureCore provides software for insurance agencies, including cloud calling, call recording and transcription, AI compliance scoring, CRM, and commission management. We may add, modify, or discontinue features from time to time. A separate written order or subscription agreement may govern paid use of the platform; in the event of a conflict, that agreement controls over these Terms.
3. Accounts & eligibility
You must provide accurate information and keep your credentials secure. You are responsible for all activity under your account. The Services are intended for business use by individuals who are at least 18 years old. You must promptly notify us of any unauthorized use of your account.
4. Acceptable use
You agree not to:
- Use the Services in violation of any applicable law or regulation, including telemarketing, call-recording, consumer-protection, and insurance laws.
- Place calls or send communications without required notices or consents.
- Upload malicious code, attempt to gain unauthorized access, or disrupt the Services.
- Reverse engineer, resell, or misuse the Services except as permitted.
- Infringe the intellectual property or privacy rights of others.
5. Customer data & compliance
You retain ownership of the data you submit to the Services (“Customer Data”). You grant us a limited license to process Customer Data solely to provide and improve the Services and as described in our Privacy Policy. You are solely responsible for the legality of your use of the Services, including obtaining any required consents for recording, transcription, and contacting individuals, and for the accuracy and lawfulness of your commission and compliance configurations.
6. Intellectual property
The Services, including all software, designs, text, graphics, and trademarks (such as “InsureCore”), are owned by InsureCore or its licensors and are protected by intellectual-property laws. Except for the rights expressly granted to you, we reserve all rights, title, and interest in the Services.
7. Third-party services
The Services may integrate with or rely on third-party services (for example, telephony, transcription, AI, hosting, and analytics providers). We are not responsible for third-party services, and your use of them may be subject to their own terms.
8. Fees
Paid features are billed as described in your order or subscription agreement. Unless stated otherwise, fees are non-refundable, and you are responsible for applicable taxes. We may change pricing prospectively with notice.
9. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-generated outputs, including compliance scores and transcriptions, may contain errors and are provided to assist — not replace — human review and judgment. We do not warrant that the Services will be uninterrupted, error-free, or secure, and we do not provide legal, compliance, or financial advice.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INSURECORE AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100) IF YOU HAVE PAID NOTHING.
11. Indemnification
You agree to indemnify and hold harmless InsureCore and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the Services, your Customer Data, or your violation of these Terms or applicable law.
12. Termination
You may stop using the Services at any time. We may suspend or terminate access if you breach these Terms or to protect the Services. Upon termination, your right to use the Services ends. Provisions that by their nature should survive termination will survive.
13. Governing law
These Terms are governed by the laws of the United States and the State in which InsureCore LLC is organized, without regard to conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in that State for any dispute not subject to arbitration, where applicable.
14. Changes
We may update these Terms from time to time. We will revise the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
15. Contact
Questions about these Terms? Contact us at:
InsureCore LLC
Email: info@insurecore.ai
United States
These Terms are provided for general informational purposes and do not constitute legal advice. You should have them reviewed by qualified counsel before relying on them.